Common FAQs
General QUESTION
For Intel, we use Intel Xeon E5 – 2697 v4 @ 3.6GHz CPU with DDR5 Ram
For Ryzen, we use AMD Ryzen 9 7950x @ 5.6GHz CPU with DDR5 Ram
Not at all, we offer completely FREE RDP/VPS setups with the option for unlimited OS Reinstallation
All our RDPs consists of network connection of upto 1 GBPS. Unmetered means you can use unlimited amount of data and arent charged extra for the data you use
Hostname refers to the name you would like to keep for your RDP and it can be any name you want.
Root Password refers to the RDP Main Password which will be used to login into the RDPs
Yes we do. You can create Support Ticket and we will be able to help you
Dedicated IPv4 means you get your own whitelisted IP which doesn’t change and you can renew the same IP multiple times
Port 25 is blocked to avoid spamming issues. We might consider requests to open port 25 for legitimate reasons and justification. Customer is responsible for all the activities that come from that port and it should abide by our Terms of Service
You are charged a 10% late fee on your invoice for that current month only.
Overdue VPS can be paid after due date for 3 days only after paying the late fee. If it still isn’t paid, our system automatically terminates it.
You receive multiple emails before the due date so make sure while signing up, you provide an email address in which you check mails frequently
We have a Strict No-Refund Policy under any circumstance. We provide compensation in form of extra days if there is any issue from our end.
We currently accept Crypto Currency, PayPal and Stripe (For Credit and Debit Cards) only on our platforms. We are working on more payment methods soon. You can contact us to recommend a payment method you would like to see
